Support

Something not working, a question about training data, or an exercise in the catalogue that’s wrong? Email hello@bloksessions.com. A real person reads every message, usually within a couple of days.

It helps to include your iPhone model, iOS version and the app version (Settings, at the bottom).

Account and data

Delete your account. In the app, open Settings and choose Delete account. It removes your sign-in and every training record we hold, immediately. There’s no waiting period, and it can’t be undone.

Use it without an account. Choose Continue as guest on the first screen. Everything stays on your phone; nothing is backed up.

Moving to a new phone. Sign in on the new phone with the same account and your training comes back. Guest data can’t be moved, because it never left the old phone.

Blok Sessions Pro

Restore a purchase. Open the Pro screen in the app and tap Restore purchases. Pro is tied to your Apple ID, not to a Blok Sessions account.

Cancel a subscription. Subscriptions are managed by Apple: open your Apple ID subscriptions and cancel there. You keep Pro until the end of the period you’ve paid for.

Refunds. Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.

Privacy

What the app and this website collect, and where it’s stored, is in the privacy policy.